Privacy Policy

Last Updated: August 13, 2026

This Privacy Policy describes how Hong Kong Yowoo International Trading Co., Limited, operating under the brand NUWARIA (“NUWARIA,” “we,” “us,” or “our”), collects, uses, discloses, and otherwise processes personal information when you visit or use our website, make a purchase, contact us, or otherwise interact with our services (collectively, the “Services”).

By using our Services, you acknowledge that your personal information will be handled as described in this Privacy Policy.

1. Who We Are

The NUWARIA online store is operated by:

Hong Kong Yowoo International Trading Co., Limited
Brand: NUWARIA
Registered Office / Business Address: RM A03, UNIT 5-11, 31/F NEW TREND CTR 704 PRINCE EDWARD RD EAST SAN PO KONG HONG KONG
Email: support@nuwaria.com
Telephone: +852 9323 4534

For applicable data protection laws, Hong Kong Yowoo International Trading Co., Limited is generally the controller of the personal information described in this Privacy Policy.

2. Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information.

Information You Provide Directly

This may include:

· Name

· Billing address

· Shipping address

· Email address

· Telephone number

· Account information

· Order and purchase information

· Payment and transaction-related information

· Customer service communications

· Reviews, feedback, photographs, or other content you choose to submit

· Marketing preferences

· Any other information you choose to provide to us

Payment card information may be processed directly by our payment service providers. We may not receive or store complete payment card details ourselves.

Information Collected Automatically

When you use our website, certain information may be collected automatically through cookies, pixels, log files, and similar technologies, including:

· IP address

· Device type

· Browser type

· Operating system

· Approximate location

· Pages viewed

· Links clicked

· Referring website

· Time spent on the website

· Shopping and checkout activity

· Cookie and device identifiers

· Other technical usage information

Information From Third Parties

We may receive personal information from third parties that help us operate our business, including:

· Shopify

· Payment processors

· Shipping and logistics providers

· Analytics providers

· Advertising and social media platforms

· Email and marketing service providers

· Fraud prevention and security providers

· Customer support providers

· Other service providers used to operate the NUWARIA store

The information we receive depends on the services we use and the permissions you have granted to those third parties.

3. How We Use Personal Information

We may use personal information for the following purposes:

Providing Our Services

We use personal information to:

· Process and fulfill orders

· Process payments

· Arrange shipping and delivery

· Provide tracking information

· Manage returns, refunds, and exchanges

· Maintain customer accounts

· Respond to questions and customer service requests

· Communicate with you about your orders

Improving Our Website and Business

We may use information to:

· Understand how customers use our website

· Improve our products, website, and customer experience

· Analyze store performance

· Troubleshoot technical issues

· Develop new products, features, or services

Marketing and Advertising

Where permitted by law, we may use personal information to:

· Send marketing emails or promotional communications

· Provide personalized advertising

· Measure advertising performance

· Understand customer interests

· Create or improve customer audiences used for advertising

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.

Where required by law, we will obtain consent before using cookies or similar technologies for targeted advertising or other non-essential purposes.

Security and Fraud Prevention

We may process personal information to:

· Detect and prevent fraud

· Protect our customers and business

· Secure our website and systems

· Investigate suspicious transactions or activity

· Enforce our Terms of Service

Legal and Compliance Purposes

We may process information where necessary to:

· Comply with applicable laws and regulations

· Meet tax, accounting, and recordkeeping obligations

· Respond to lawful requests from regulators, courts, or public authorities

· Establish, exercise, or defend legal claims

4. Legal Bases for Processing

Where laws such as the General Data Protection Regulation (“GDPR”) or similar laws require us to identify a legal basis for processing personal information, we may rely on one or more of the following:

Contract

Processing may be necessary to perform a contract with you or take steps at your request before entering into a contract, such as processing your order, arranging delivery, or handling a return.

Consent

We may rely on your consent for certain activities, such as some marketing communications, advertising cookies, or similar technologies where consent is required by law.

You may withdraw your consent at any time, although this will not affect the lawfulness of processing that occurred before withdrawal.

Legitimate Interests

We may process information where necessary for our legitimate business interests, provided those interests are not overridden by your rights and freedoms.

These interests may include:

· Operating and improving our business

· Preventing fraud

· Protecting our systems

· Understanding customer behavior

· Improving our products and services

Legal Obligations

We may process personal information when necessary to comply with legal, tax, regulatory, accounting, or other obligations.

5. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to operate our website, remember your preferences, understand website usage, measure performance, and provide advertising.

These technologies may include:

· Strictly necessary cookies

· Functional cookies

· Analytics cookies

· Advertising or targeting cookies

Where required by applicable law, non-essential cookies will not be used until you provide consent.

You may be able to manage your cookie preferences through the cookie banner or privacy settings available on our website.

Please note that disabling certain cookies may affect how some parts of the website function.

For more information about Shopify’s customer privacy tools and settings, please refer to Shopify’s privacy resources.

6. How We Disclose Personal Information

We may disclose personal information to service providers and other third parties where necessary to operate our business.

These may include:

Shopify

Our store is hosted and supported by Shopify. Shopify processes personal information in connection with providing its commerce platform and related services.

Payment Providers

We may share information with payment processors and financial service providers to process transactions and prevent fraud.

Shipping and Logistics Providers

We may disclose information such as your name, delivery address, contact information, and order details to carriers and logistics partners so they can deliver your order.

Marketing and Advertising Providers

Where permitted by law and consistent with your privacy choices, we may share or make information available to advertising, analytics, email, and social media providers to support marketing, measurement, and advertising activities.

Professional and Legal Service Providers

We may disclose information to accountants, lawyers, insurers, consultants, auditors, and other professional advisers where reasonably necessary.

Government Authorities and Legal Requests

We may disclose information where required by law, court order, legal process, or a valid request from a competent authority.

Business Transfers

If NUWARIA or Hong Kong Yowoo International Trading Co., Limited is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be disclosed or transferred as part of that transaction, subject to applicable law.

7. International Transfers of Personal Information

Because we operate an international online store and use service providers located in different countries, your personal information may be transferred to, stored in, or processed in countries or regions outside the place where you live.

These countries may have data protection laws that differ from those in your jurisdiction.

Where required by applicable law, we use appropriate safeguards for international transfers of personal information, such as contractual protections or other legally recognized transfer mechanisms.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide our Services, maintain business and transaction records, comply with legal and tax obligations, resolve disputes, prevent fraud, and enforce our agreements.

Retention periods may vary depending on the type of information, the purpose for which it was collected, and applicable legal requirements.

When personal information is no longer required, we will delete, anonymize, or otherwise securely dispose of it where appropriate.

9. Your Privacy Rights

Depending on where you live, you may have certain rights regarding your personal information.

These may include the right to:

· Request access to your personal information

· Request correction of inaccurate or incomplete information

· Request deletion of personal information

· Request restriction of certain processing

· Object to certain processing

· Withdraw consent where processing is based on consent

· Receive certain personal information in a portable format

· Opt out of certain targeted advertising or sharing of personal information

· Lodge a complaint with a data protection authority

· Exercise other rights available under applicable privacy laws

These rights may be subject to legal limitations and exceptions.

To exercise a privacy right, please contact us at support@nuwaria.com.

We may need to verify your identity before completing your request.

We will not discriminate against you for exercising privacy rights provided by applicable law.

10. California Privacy Rights

If you are a California resident and applicable California privacy laws apply to our processing of your personal information, you may have additional rights, which may include rights to:

· Know what personal information we collect, use, disclose, sell, or share;

· Request deletion;

· Request correction;

· Access specific pieces of personal information;

· Opt out of the sale or sharing of personal information;

· Limit certain uses of sensitive personal information, where applicable; and

· Receive equal service and pricing when exercising your privacy rights.

NUWARIA does not knowingly sell personal information for money.

However, certain advertising or analytics activities may be considered a “sale” or “sharing” of personal information under some U.S. state privacy laws, depending on how those laws define those terms.

Where legally required, you may exercise opt-out rights through the privacy controls or Do Not Sell or Share My Personal Information mechanism provided on our website.

11. Marketing Communications

If you subscribe to our marketing communications, we may send you information about NUWARIA products, launches, offers, and other updates.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting us.

Transactional messages relating to your orders, payments, shipping, returns, security, or other service matters are not marketing communications and may still be sent where necessary.

12. Children’s Privacy

Our Services are not directed to children.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us at support@nuwaria.com so we can review and, where appropriate, delete the information.

13. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

You are responsible for keeping any account credentials confidential and for notifying us if you suspect unauthorized access to your account.

14. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy, security, content, or practices of third parties that we do not control.

We encourage you to review the privacy policies of third-party services before providing them with personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, technology, legal requirements, service providers, or privacy practices.

When we make changes, we will publish the updated version on this page and revise the “Last Updated” date.

Where required by law, we may also provide additional notice of material changes.

16. Contact Us

If you have questions about this Privacy Policy, wish to exercise a privacy right, or have a privacy-related complaint, please contact us at:

If applicable law gives you the right to complain to a data protection authority, you may also contact the relevant authority in your country or region.