Shipping & Delivery

At NUWARIA, each order is prepared with care before beginning its journey to you.

Order Processing

Orders are processed promptly after payment is confirmed.

Once your order is ready, please allow approximately 1–3 business days for carrier pickup and the first tracking update. This period is separate from the estimated delivery time shown below.

Estimated Delivery Time

Most U.S. orders are delivered within approximately 7–15 business days after dispatch.

Estimated delivery times for other international destinations will be shown at checkout where available.

Delivery times are estimates only and may vary depending on the destination, customs clearance, local postal services, weather conditions, public holidays, or other circumstances outside our reasonable control.

Please note that the 7–15 business day estimate begins after dispatch and does not include the time required for carrier pickup and the first tracking update.

Shipping Destinations

NUWARIA currently ships to selected international destinations.

Available shipping methods, rates, and estimated delivery times will be shown at checkout based on your delivery address.

Please ensure that your shipping address is complete and accurate before placing your order. We are unable to take responsibility for delays or delivery issues caused by incorrect or incomplete address information provided at checkout.

Shipping Rates and Free Shipping

We offer free standard shipping on orders with a merchandise subtotal of US$99 or more after all discounts. Shipping charges, taxes and import duties do not count toward this threshold.

For orders below US$99, shipping charges are calculated based on the delivery destination and available shipping service, and are displayed at checkout before you pay.

This policy applies to the destinations available at checkout. Free shipping covers standard shipping charges only and does not waive applicable taxes or import duties. Any optional express shipping service is charged separately at the rate shown at checkout.

Taxes and Import Duties

All applicable taxes and import duties are the customer’s responsibility. They are calculated based on your order and delivery destination and collected at checkout, so you can review the full order total before completing payment.

Free shipping does not include or waive taxes or import duties. This applies to all orders, including orders that qualify for free standard shipping.

If a carrier asks you to pay a tax or import duty that was already collected at checkout, please contact support@nuwaria.com with your order number and the payment request so we can help resolve it.

Discounts and the Free Shipping Threshold

Free shipping eligibility is based on the merchandise subtotal after all discounts. An order that reaches US$99 before a discount but falls below US$99 after the discount does not qualify. Eligible product discounts may be used with free standard shipping when the discounted merchandise subtotal is US$99 or more.

Tracking Your Order

Once tracking information becomes available, it will be sent to the email address provided at checkout.

Please allow 1–3 business days for tracking information to update after your order has been prepared for shipment.

If your tracking information has not updated for an extended period, please contact us and we will be happy to assist you.

Delayed or Returned Parcels

Occasional delays may occur due to customs processing, carrier disruptions, weather conditions, public holidays, or other circumstances beyond our reasonable control.

If your parcel appears to be significantly delayed, please contact us with your order number. We will be happy to assist you in checking the shipment status with the carrier.

If an order is returned to us due to an incorrect or incomplete address, an unclaimed parcel, refused delivery, or unsuccessful delivery attempts, additional shipping charges may apply if you request reshipment.