Shipping & Delivery

Shipping & Delivery

At NUWARIA, each order is prepared with care before beginning its journey to you.

Order Processing

Orders are processed promptly after payment is confirmed.

Once your order has been prepared, please allow additional time for carrier pickup and the first tracking update. Tracking information may take 1–3 business days to appear after your parcel has been prepared for shipment.

Estimated Delivery Time

Most international orders are delivered within approximately 7–15 business days after dispatch.

Delivery times are estimates only and may vary depending on destination, customs clearance, local postal services, weather conditions, public holidays, or other circumstances outside our reasonable control.

Please note that the estimated delivery time does not include the time required for carrier pickup and the first tracking update.

Shipping Destinations

NUWARIA currently ships to selected international destinations.

Available shipping methods, rates, and estimated delivery times will be shown at checkout based on your delivery address.

Please ensure that your shipping address is complete and accurate before placing your order. We are unable to take responsibility for delays or delivery issues caused by incorrect or incomplete address information provided at checkout.

Shipping Fees

Shipping fees are calculated and displayed at checkout before payment is completed.

From time to time, NUWARIA may offer complimentary shipping promotions. Any applicable conditions will be clearly stated on our website.

Duties & Taxes

Import duties, taxes, customs fees, and related charges may vary depending on the destination and shipping service used.

Where duties and taxes are included in the shipping service, no additional import charges should be collected from you upon delivery.

For destinations or shipping services where duties and taxes are not included, any applicable import charges are the responsibility of the recipient.

Any applicable information will be shown at checkout where available.

Tracking Your Order

Once tracking information becomes available, it will be sent to the email address provided at checkout.

Please allow 1–3 business days for tracking information to update after your order has been prepared for shipment.

If your tracking information has not updated for an extended period, please contact us and we will be happy to assist you.

Delayed or Returned Parcels

Occasional delays may occur due to customs processing, carrier disruptions, weather conditions, public holidays, or other circumstances beyond our control.

If your parcel appears to be significantly delayed, please contact us with your order number so we can assist you in checking the shipment status.

If an order is returned to us due to an incorrect or incomplete address, an unclaimed parcel, refused delivery, or unsuccessful delivery attempts, additional shipping charges may apply if you request reshipment.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible and include:

  • Your order number
  • Clear photographs of the outer packaging
  • Clear photographs of the damaged item(s)

We will review the situation and assist you accordingly.

Questions About Your Delivery

If you have any questions about shipping or delivery, please contact us through our Contact page.

We are always happy to help.